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PRIVACY POLICY

www.courtneylittlewellness.com

 

Last Updated: January 26, 2026

This Privacy Policy describes how Courtney Little Wellness, LLC (“Company,” “we,” “us,” or “our”) collects, uses, and shares information when you access or use our mobile application (Courtney Little Wellness App), our website https://www.courtneylittlewellness.com/, and any related services that link to this Privacy Policy (collectively, the “Services”).

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use the Services.

1. INFORMATION WE COLLECT

We collect information in three ways:
(A) information you provide,
(B) information collected automatically, and
(C) information from third parties.

A) Information You Provide to Us

Depending on how you use the Services, you may provide:

  • Contact information (such as name, email address, phone number)

  • Account information (such as username, password, login credentials)

  • Membership access information (such as whether your membership is active)

  • Support requests and communications (such as messages you send to us)

  • Feedback (such as responses to surveys or feature requests)

Health or wellness-related information (if you choose to submit it):
You may voluntarily share wellness-related details (for example, goals, habits, lifestyle information, or personal notes). You are not required to submit this information to use educational portions of the Services.

Important:
Please do not submit highly sensitive personal information through the Services (such as medical records, diagnoses, lab results, or health insurance information) unless we explicitly request it and provide a secure method for doing so.

B) Information We Collect Automatically

When you use the Services, we automatically collect certain information, such as:

  • Device and technical information (device type, operating system, app version)

  • Usage information (pages or screens viewed, features used, time spent, clicks or taps)

  • Log information (IP address, access times, crash logs, performance data)

  • Approximate location (general region based on IP address)

C) Information We Collect from Third Parties

We may receive information from:

  • Service providers that support our Services (hosting, analytics, email delivery, customer support tools)

  • Payment processors (confirmation of payment status and membership activation)

  • Marketing platforms (if you opt in to marketing communications)

2. BILLING AND PAYMENT (AUTO-PAY)

Membership purchases and billing are handled through our website or third-party payment processors. The mobile app does not process payments directly.

We may receive limited information confirming your membership status (such as whether your subscription is active) so we can provide access to the Services.

We do not store full payment card details inside the app unless explicitly stated at the time of purchase.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, operate, and maintain the Services

  • Create and manage your account

  • Verify membership status and provide access to content

  • Deliver educational materials and app features

  • Respond to questions, requests, or customer support inquiries

  • Improve and personalize the Services and user experience

  • Monitor performance, prevent errors, and troubleshoot issues

  • Detect, prevent, and protect against fraud, misuse, or security incidents

  • Communicate with you about your account and service updates

  • Send marketing or promotional messages if you opt in (you can opt out at any time)

  • Comply with legal obligations and enforce our rights

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information in the following situations:

A) With Service Providers

We may share information with third-party vendors that perform services on our behalf, such as:

  • Cloud hosting and storage

  • Analytics and performance monitoring

  • Email and communication tools

  • Customer support tools

  • Membership management tools

These providers are permitted to use personal information only to perform services for us and are required to protect it.

B) For Legal Reasons

We may disclose information if required by law or if we believe disclosure is necessary to:

  • Comply with a legal obligation, subpoena, or court order

  • Protect the safety, rights, or property of the Company, users, or others

  • Investigate fraud or security issues

  • Enforce our Terms of Use or other agreements

C) Business Transfers

If we are involved in a merger, acquisition, sale of assets, restructuring, or similar transaction, your information may be transferred as part of that transaction.

5. COOKIES, TRACKING TECHNOLOGIES, AND ANALYTICS

We may use cookies, SDKs, pixels, and similar technologies to:

  • Remember preferences

  • Understand usage and engagement

  • Improve performance and functionality

  • Measure marketing effectiveness (if applicable)

You may be able to control cookies through your browser settings. For mobile apps, you may be able to adjust device-level privacy controls and advertising preferences.

6. YOUR CHOICES

A) Account Information
You may update certain account information through your account settings (if available) or by contacting us.

B) Email Marketing
If you receive promotional emails from us, you can opt out at any time by using the “unsubscribe” link in the email or by contacting us at [email protected]. You may still receive non-promotional messages related to your account or membership.

C) Push Notifications
If our app uses push notifications, you can enable or disable them through your device settings at any time.

7. DATA SECURITY

We take reasonable administrative, technical, and physical measures designed to protect your information. However, no system can be completely secure, and we cannot guarantee absolute security.

8. DATA RETENTION

We retain personal information as long as necessary to:

  • Provide the Services

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When we no longer need your information, we will delete or de-identify it where reasonably possible.

9. CHILDREN’S PRIVACY

The Services are not intended for children under the age of 18 (or the age of majority in the user’s jurisdiction). We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us at [email protected] and we will take steps to delete it.

10. LINKS TO THIRD-PARTY SITES

The Services may include links to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing information.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If changes are made, we will update the “Last Updated” date above. Continued use of the Services means you accept the updated Privacy Policy.

12. CONTACT US

If you have questions or concerns about this Privacy Policy, you can contact us at:

Courtney Little Wellness, LLC
Email: [email protected]
Address: 4607 Aboretum Circle, Naples, FL 34112
Phone: 781-454-7186